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Trustly

No Casinos Are Supporting Trustly

Trustly is a fintech company that was established in 2008 who provide their services for users across 29 European countries where they’ve managed to incorporate more than 600 banks across several jurisdictions. Their process is easy to use when making online casino deposits/withdrawals. We will run through all of this with you in this article.

There are no reputable casinos in your region that support this payment method. But don't worry - here you can choose from our list of the best online casino payment options available to you.

On This Page You Will Learn:

  • How to use Trustly for online casino payments 
  • Deposit with Trustly 
  • How to withdraw using Trustly 
  • The Trustly payment method processing times 
  • The benefits of using Trustly 
  • Trustly customer support 
  • A short summary on Trustly 

How Do I Use Trustly?

Trustly is a sleek and easy method to deposit and withdraw funds from online casinos. Trustly will allow you to deposit funds in a similar way to using your direct debit or credit card. When making a purchase or payment with Trustly, you’ll be required to provide them with your banking details. They will then perform the transaction for you and are liable for any fraud risks on their side. The company will accept nearly all credit card and debit cards so you can be sure that they’ll be able to process your deposits. 

Payments are made in real-time and will reach your online casino accounts instantly. The amount you can send with Trustly will vary between the currency you’d like to use and the bank you have an account with. Typically, 1.2 million EUR can be sent using the service. Many online casinos will have the option to deposit with Trustly when you open the cashier window.  

Depositing Via Trustly

The steps for depositing with Trustly are quick and simple. Here are a few general steps to follow; 

  1. Open the cashier/depositing window at your preferred online casino. 
  2. Select the amount of money you’d like to deposit. 
  3. Select the payment method. In this case, Trustly.
  4. Select your banking provider 
  5. You’ll be redirected to the Trustly website. Here you’ll need to sign in to your online bank account using your banking credentials. 
  6. Once you’ve logged in you can confirm the transaction and your deposit will enter your online casino account instantly. 

You can use the link below to view a video provided by Trustly showing you how to make general payments/deposits.

https://www.youtube.com/watch?v=SPVgW8eIX2w&feature=youtu.be

Withdrawing Via Trustly

 Withdrawals with Trustly are just as easy as making deposits. Here are some quick steps to follow;

  1. Open the cashier up and select the withdrawal option.
  2. Select the amount of money you’d like to withdraw. 
  3. Select the Trustly option for your withdrawal and select your banking provider.
  4. You’ll be redirected to the Trustly website. Here you’ll need to sign in to your online bank account using your banking credentials.
  5. You can now confirm the transaction, and the money will arrive in your account. 

Withdrawal times with Trustly will take between 1-2 working days, and can take longer due to weekends and public holidays. 

Trustly Online Casinos Withdrawing

Trustly Payment Method Processing Times

Processing times with Trustly are instant for when you decide to deposit and as mentioned above, withdrawals can take between 1-2 working days. To ensure your payments are made swiftly, make sure your online account is credited with money, so the deposit is not declined. On occasions, withdrawals can take slightly longer as the bank could hold the funds until they can process and authorize the transaction on their side.   

– Benefits of Trustly Methods

  • Instant transactions. You won’t be waiting around for your deposits to reach your account.
  • Secure and safe. The system is heavily protected with a high level of encryption, that is on the same level banks use. The system uses a two-factor authentication process which stops fraudulent behavior. It is licensed by the Swedish financial supervisory authority.  
  • It is provided in 29 European countries, using multiple currencies.
  • There are no fees for banks that are supported by the platform. 
  • The service can be used on smart devices such as phones and tablets. 

Trustly Customer Support

Trustly aims to provide the best support to users online. It is a very important part of their service, to ensure their users are kept happy at all times. If you’re having a problem with the platform you can contact them through 2 ways ; 

  • Contact Form (found on their website) 
  • Telephone number 

Their lines are open between 9:00 – 12:00 CET. You can call them using the following phone numbers; 

  • 44 20 3917 4826
  • 46 8 446 831 33 for support in Swedish 

If you’re looking for assistance on transactions, you won’t be able to gain the information via phone call as it is a way to protect the users. You’ll need to send in their contact form which you’ll need to fill out using the relevant information. That being; 

  • Account holder name 
  • Amount of money in the transaction 
  • Date of the transaction 
  • Account number 
  • Reference Number 

This will help safeguard you from fraud and help you get the right help.

Trustly Summary

In Summary, Trustly is an amazing platform that allows for seamless transactions to online casinos and has some great safeguards to ensure your deposits are made with the highest level of security. We would recommend using Trustly as a depositing and withdrawal method at some of the best online casinos. We hope this article has made it easy to understand the process, and we wish you luck on your online casino journey!

 

Trustly FAQs

  • DO I NEED A TRUSTLY ACCOUNT?

    You don’t need to register for a Trustly account to make an online deposit. The online casino will need an account to provide the service for you.
  • CAN TRUSTLY WITHDRAWALS BE CANCELLED?

    The withdrawal cannot be cancelled with Trustly. Once the withdrawal has been started they cannot stop it as the process is automatic.
  • WHY WAS MY PAYMENT DECLINED WITH TRUSTLY?

    There are multiple reasons why your transaction was declined. The best thing to do is to contact your banking provider for further information.
  • WHY HAS MY PAYMENT WINDOW FROZEN?

    This is a rare occurrence but can happen to users. If this keeps on occurring you can contact Trustly using the contact form. You’ll need to provide the error message and a 10 digit number that is on the bottom of the payment window. The best thing to do is to screenshot the entire page and attach it to the contact form. They will usually get back to you within 2 days.
  • IS THERE A MAXIMUM DEPOSIT/WITHDRAWAL LIMIT WITH TRUSTLY?

    The deposit/withdrawal limit will be set by the online casino. This value will vary with different online casinos. They usually have this information when you open the cashier for the respective processes.